Born in 1969 in Surabaya, Indonesia.

Background

• Dr. Hora Tjitra leads the international management development practice of Change International's German Office.
• Prior to join Change International Ltd., he was responsible for the development of the global diversity practice of Human Resource Management Consulting Group of PricewaterhouseCoopers Germany and specialized in the development, design and delivery of intercultural and diversity interventions for multinational organizations.
• Dr. Tjitra, an Indonesian-born Chinese, has lived in Germany for twelve years and has extensive short- and long-term travel and work experience in Asia, USA and Europe. Before joining PwC, he worked as a Research Fellow and Ph.D. candidate with the leading research group on intercultural issues in Germany led by Professor Dr. Alexander Thomas at the University of Regensburg. Throughout his research, Dr. Tjitra was dealing extensively with the subjects of intercultural synergy, complex problem-solving, group diversity, multicultural leadership/team and the methodology of intercultural training. In addition to his research activities, over the past six years, he has served as an independent trainer and consultant conducting intercultural training, coaching and workshop sessions for participants from a wide range of company and cultural backgrounds.

Education

• Ph.D. in Psychology from the Regensburg University, Germany – Psychology of Intercultural Behavior, Strategic Management
• Dipl.-Psych. in Psychology from the Technical University of Braunschweig, Germany – Industrial and Organizational Psychology, Human Resource Management

Vocational Background

• Senior Manager by Change International Andernach, Germany / Dublin, Ireland
• Senior Consultant in Practice Unit International Human Resource Management by PricewaterhouseCoopers Human Resource in Hamburg, Germany
• Independent Trainer and Consultant for intercultural communication and international cooperation by diverse German global players and government institutions
• Research Fellow at the Regensburg University, Germany
• Visiting Research Fellow at the Atma Jaya University, Jakarta, Indonesia
• Research Assistant at the Technical University of Braunschweig, Germany

Major Project Experience

Intercultural Qualification and Training
(Industries: Technology, Finances, Chemicals, Automotive, Consumer Products and Services)

• Developed, executed (regularly) and examined international and national management behavior training. The projects covered subject areas of cultural awareness, intercultural communication, international negotiation, cross-cultural problem solving, technology transfer as well as multinational team building and leadership.
• Conceptualized, managed and analyzed quantitative and qualitative cultural sensitive psychological surveys (questionnaire and interview)
• Transforming psychological (Human Resource) instruments, which are developed in western cultural environment, into Asian cultural context.
• Conceptualized a company specific intercultural competency model, carried out cross-cultural assessment center as well as prepared resume for the participants

Management Development and Assessment
(Industries: Technology, Chemicals, Logistic, Automotive and Services)

• Delivering an European leadership development for the middle management of a global manufacturing company
• Delivering a global key account management training with a blended e-learning approach in Asia and Europe for a global logistic company
• Designed a concept of global "service orientation" programs for shop managers worldwide.
• Designed a leadership development program for executive staff (incl. Mayor) of the municipality a big western German city.

eLearning
(Industries: Transportation and Services)

• Developed and programmed business simulation software and internet homepages as well as developed and executed video, computer and web supported training

Change Management
(Industries: Chemicals and Automotive)

• Analyzed and conceptualized proposals for cultural change process in international postmerger-integration, considering the specific aspects of national culture.

Languages

• Indonesian and Javanese (mother tongue)
• German and English (fluently)
• Malaysian, Mandarin and Balinese (intermediate)

Selected Publications

Book

• Tjitra, H. W.: Synergiepotenziale und interkulturelle Probleme: Chancen und Herausforderungen am Beispiel deutsch-indonesischer Arbeitsgruppen. Wiesbaden: Gabler 2001.

Book Chapter

• Tjitra, H.W. & Thomas, A. (in conception). Intercultural Competence and Synergy Development. In H., Kordes, B., Müller, & H., Niklas (Eds.), Handbook of Intercultural Education. Frankfurt: Campus (in German)
• Tjitra, H. W. & Zeutschel, U. (in Conception). Cultural Standards of German-Indonesian Cooperation. In Thomas, A. & Stumpf, S. (Eds.), Handbook of Intercultural Communication. Berlin: Spektrum. (in German)
• Tjitra, H. W.: Interkulturelle Synergy: eine asiatische Perspektive. In: R.-D., Reineke / C., Fussinger (Hrsg.), Interkulturelles Management: Konzeption, Beratung, Training. Wiesbaden: Gabler (147-167).
• Tjitra, H. W. (2000). Culture specific communication and problem solving styles: The strength and problem areas of German-Indonesian work groups. In S., Stumpf & A., Thomas (Eds.), Diversity and Group Effectiveness (368 - 384). Lengerich: Pabst. (in English)

Journal and Magazine

• Tjitra, H.W. & Anwander, E. D. (2002). Potentials and Limitation of the (blended) e-Learning to Support the Intercultural Cooperation due to (Virtual) International Assignment. In Personal, Vol. 54 (01), 730 - 733. (in German)
• Tjitra, H. W. (2001). Psychology of Intercultural Behavior: an Encounter of Cultures. In SOS-Kinderdorf-Forum-Zeitschrift, Vol. 22, 27 - 30 (in German, English, French, Spanish, Russian)
• Tjitra, H. W. & Dauger-Neutzner, V. (2001). HR-Manager promote intercultural cooperation. In Personalwirtschaft, Vol. 05, 18-22. (in German)
• Schmeisser, I. (2001). Diversity and Teambuilding in Southeast Asia: an Interview with Dr. Hora Tjitra. In Global Player, Vol. 02, 32-33. (in English)

Adviser Brochure

• Tjitra, H. W. & Liebmann, M. (1996). A Short Adviser to Study in Germany. Information Brochure: Deutsch-Indonesische Gesellschaft Niedersachsen e.V.. (in German and Indonesian)